WYWH Coffee
Coffee Shop · a video-first menu for a specialty drink and food program.
Problem
A specialty menu that's hard to picture from a list
WYWH Coffee's menu spans specialty espresso drinks, seasonal features, and a cocktail program — the kind of menu where the name alone doesn't tell a new guest what they're about to order.
A printed or chalkboard menu can list ingredients, but it can't show a guest what a drink actually looks like, how it's built, or what sets it apart from the drink next to it on the list.
Solution
A video menu for every drink
PlatePost gave WYWH Coffee a video-first menu: guests open it from a QR code and see real footage of each drink and food item before they order, instead of reading a name and guessing.
The built-in AI agent answers questions about ingredients, milk alternatives, and recommendations directly, so staff spend less time repeating the same explanations at the counter.
Results
Real numbers, on the way.
Awaiting data
Performance numbers for WYWH Coffee — check size, order patterns, guest engagement — are being finalized directly with the operator. This section gets filled in once that data is confirmed, not estimated in the meantime.
In their own words
“15% increase in sales on higher margin items. The biggest thing we love? It makes our lives easier as operators.”Daniel Betancourt · WYWH Coffee Owner
Live on PlatePost
WYWH Coffee's video menu, live today.
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